Australia, USA and UK


















Caroline brings 25 years of global experience as a researcher, designer and facilitator of the mindset and capability work that supports successful organisational and personal transformation. 


Her passion is transforming “what’s possible” for individuals, teams and organisations and their performance, through interventions that focus on authenticity and resilience, and aligning individual and organisational purpose and meaning. She has a deep understanding of what it takes for leaders to lead from Be-ing rather than Do-ing. 


Her intention is that the work be empowering, purposeful, increases our capacity to influence with integrity and to  make sense of the complex world we live in. 


Founding facilitator of Mindset and Capabilities division of McKinsey and Company. Serving leading global companies on leadership, individual and cultural transformation. 

Winner of  2010 Australian Banking and Finance Industry  ‘Best Career Development Program’, designed for  Commonwealth Bank of Australia’s CommLeader suite of programmes. Key designer and facilitator of these programs. Caroline continues to partner on the delivery and continued process improvement of these courses. 


Extensive experience in ‘The Inner Game of Leadership’, which includes what it takes to lead powerfully from Be-ing rather than Do-ing, allowing leaders to make transformational shifts in their own internal operating system, at the same time building  more internal resilience and resourcefulness.  

International leadership experience. Designing and facilitating leadership programs in India, Pakistan, Nigeria, Kenya, Europe, Brazil, China, Indonesia and Mauritius. 


Empowerment: Working with local communities and NGOs to empower communities to move from a victim mindset to empowering one. 

History of working in Women in Leadership programs and Rural Youth Forums. Innovative work looking at core influence frameworks in organisational and personal transformation using new thinking in connecting mindsets and somatics (neuro biology, resilience and wellbeing), and in building people’s capacity to focus attention. 

Executive Coach. Coaching senior executives, including top teams. Director of Conflict Resolution Network Training Support, part of The Conflict Resolution Network,  founded in 1986 under the auspices of the United Nations Association of Australia.



  • Oil, Gas and Mining

  • Financial services and Banking

  • Media (radio and television)

  • Telecommunications

  • Professional services

  • Not-for-profits. NGOs



  • Human Synergistics Tools (LSI and GSI)

  • DiSC: Accreditation in Personality Styles

  • The Leadership Circle

  • Sir John Whitmore and Tim Gallway: The Inner Game

  • Barrett Values Centre: Corporate Transformation Tools

  • GBA/McKinsey: Accredited as Lead Facilitator, Personal Transformation

  • The Conflict Resolution Network:  Mediation and Conflict Resolution

  • Drs Julie Henderson and Tony Richardson: 10 years research into resilience, renewal and somatics



  • Director of NGO working in Northern India and Tibet



Tony is a senior consultant who has worked for over 20 years in the areas of Culture Change, Leadership and Team Development.  He s extensive international experience, having worked across Africa, the Middle East and South East Said in the delivery of Human Resource Development and Culture Change Programs.

He has worked extensively in the Not for Profit and Non-government sector and has held board positions in the same.  He has a unique ability to earn the trust and confidence of a group in a very short time, enjoys understanding the challenges people face, and how he can support them in creating more of what they want.  He has extensive experience in experimental learning and is highly skilled in creating metaphors for work through problem solving activities, in order for people to learn quickly and meaningfully.


Co-design and facilitation of a four-day culture and leadership workshop for the Chief Executive Group, which comprises the top 70 managers across the business.  A focus on transformation and mastery.

Standard Chartered Bank
Over a period of three years, worked globally in the delivery of a 4 day leadership program for the Bank, these programs were delivered in South East Asia, Pakistan, India, & Africa.

Airservices Australia
Culture Change Program - Worked with Airservices Australia to facilitate an organisation – wide cultural transformation. The project includes a large number of initiatives including workshops, coaching, train the trainer, upskilling of staff – including senior leaders and managers.

National Australia Bank (NAB)
Facilitated multiple six day leadership development programs for middle management over a period of 12 years.

Ergon Energy
Facilitated and project managed the team effectiveness of a Senior Operations Team over a 12 month period as part of a larger culture change strategy.  Included the design and delivery of tailored workshops and coaching for increased leadership effectiveness.


  • Financial Services and Banking

  • Oil, Gas and Mining

  • Transport, Ports and Logistics

  • Government Agencies

  • Pharmaceuticals

  • Manufacturing


  • Human Synergistics: Life Styles Inventory (LSI)

  • Accredited DISC Behavioural Profile System

  • Certificate IV Workplace Training and Assessment



Georgia has 13 years’ experience within the Banking and Financial Services industry across London, Hong Kong and Sydney. She started her career within Derivatives in global institutions Deutsche Bank and Bank of America Merrill Lynch before moving into the people space where she spent a number of years in senior banking and finance recruitment, then progressing into where her passion lies; Leadership Development, Coaching and Diversity.


Georgia brings a wealth of experience in designing, leading and delivering leadership development programs for women in a way that fosters individual transformation, commercial outcomes and greater diversity within organisations. It is through this work that she has gained the experience in what drives human behaviour at work and how this then manifests in the relationships people hold with themselves and others.  Georgia has a proven track record in supporting leaders get to know a new layer of themselves to unlock their potential and perform as a future fit leader. 


As a strong advocate for diversity and work around mindsets and behaviours, Georgia has brought about change within organisations by embedding strategic diversity practices and designing and delivering programs that support women to build a deep level of self-insight and an awareness of their own purpose and capability. This has in turn, supported them to thrive and lead in a powerful, authentic way. Her work looks to instil self-accountability and awareness as a way to build effective relationships and manage through change. 


As a Certified Executive coach, she combines her formal coaching methodologies with her international recruitment experience which has also led her to effectively design programs and coach leaders through both career transition and significant periods of change. She creates a space and experience on her programs that allows individuals to feel safe, supported and challenged.  


Her recent experience at Westpac Banking Corporation has been running leadership programs including their flagship Women in Leadership program; Equilibrium; which develops coaches and supports senior women to successfully transition from careers outside of Banking across a 12 month development journey.


Georgia is also a strong project manager who is able to deliver multiple programs within large complex organisations and successfully manage senior relationships and competing priorities.


  • Banking and Financial Services



  • Certified Executive Coach – IECL Level 1

  • Certified Executive Coach  - IECL Level 2

  • Bachelor of Arts (Major) – Psychology, Spanish (Minor)

  • Bachelor of Commerce (Major) – Management


  • Exercise, Meditation, Travel and understanding human behavioural dynamics

  • Volunteer for Refugee and Asylum Seeker organisation

  • Georgia lives in Sydney with her husband and daughter




Campbell has facilitated and coached in corporate organisations and medium enterprise since 1999. He has a proven track record in helping leaders increase individual potential and performance, develop effective and constructive leadership styles and lead high performing teams through becoming a future fit leader. This is achieved through working on:


  • Skill and capability development – working on developing new skills and capabilities such as building trust, flexing delivery styles and other best practices.

  • Transforming leadership mindset/brand/philosophy – developing and enacting ways of thinking and behaving that increases effectiveness in leading self, people and tasks.

  • Learning how to learn, adapt and evolve by developing self-reflection and authentic leadership practices for continued development when entering new roles, challenges or career stages.


He has over 19 years experience in business having held management positions in insurance, education and management consulting. His experience encompasses both strategic and operational roles.


Currently, he is a member of several coaching panels in top 100 Australian companies where he works with C suite and senior management in leadership effectiveness. As a facilitator, Campbell leads large-scale, in depth leadership programs in the application of effective leadership and peak performance.


Campbell approaches each engagement as a partnership that is tailored to each leaders learning style and coaching goals using well researched and evidenced based coaching methods to achieve the best results possible.  He has a straight forward, clear and open style that holds executives accountable to maximise their development, potential and career satisfaction.   


  • Financial Services

  • Professional Services 

  • Infrastructure and logistics

  • Transport

  • FMCG

  • Engineering services 

  • Telecommunications



  • Master of Applied Science (UWS) in Social Ecology

  • Master of Psychotherapy (UTS)

  • Master of Education (UWS) majoring in leadership and change theory

  • Professional Certified coach with the International Coaching Federation

  • Over 12,000 hours of face to face delivery in coaching and facilitation

  • Lifetime accredited in the Lifestyles Inventory (LSI) and accredited in Leadership Impact (LI)

  • The Leadership Circle (TLC)

  • DiSC.​




Peter’s professional focus is on design and delivery of leadership development programs aimed at creating high performance at an individual, team and organisational level.  
His body of work covers organisational culture transformation, strategic planning, mindsets and behavioural change, executive coaching, team building and alignment, facilitator-training programs, life-skills training, mediation and conflict resolution. 
Peter has worked as a facilitator and executive coach for over 15 years in more than 30 countries across a broad range of industries including mining, oil and gas, banking, government services, telecommunications, education, indigenous affairs, media, legal and financial services. In this time he has worked with over 60 blue chip organisations on every major continent, including coaching CEO’s of European Banks, Oil and Gas engineers in the Middle East and coal miners in South Africa. Within Australia Peter has worked with clients from many of the top tier firms including ANZ, BP, CBA, Freehills,  Deloitte, Exxon, PwC, Shell, KPMG, Melbourne Business School, Microsoft, NAB, Telstra, Westpac and Woodside. His government based work includes Customs and Border Protection, TAC and Vic Roads. 
Peter has been a senior facilitator with McKinsey & Company’s Performance Leadership Institute and Mindsets & Capabilities Practice from 2001 to 2009. During this tenure he has been a lead coach on the most senior program for Partners and Directors. 
Peter’s intent is to add clear and sustainable value to the individuals, teams and organisations he works with. He brings great clarity, integrity, skill, warmth and humour to his work. These qualities, combined with his very open and engaging style, enables a quick development of rapport with others. He is well recognised as someone who can be relied upon to design and deliver quality outcomes. The feedback he receives commonly refers to an ability to really help clients understand what is driving their behaviour at a deeper level and where required, how to transform this towards greater levels of effectiveness and impact.  Aligned to this, he is recognised as being very effective at ‘tough love’, i.e. being able to build quality coaching relationships that incorporates having the required ‘edge’ to challenge and stretch clients when and where required.  


  • Bachelor of Arts (Humanities)

  • Diploma of Education (University of New England).  

  • Barrett’s Value Cultural Transformation Tools (LVA, IVA & CTT)

  • The Value Centre (US)

  • Executive Coach and Coach Facilitator (McKinsey & Co Mindsets & Capabilities Practice)(Sydney)

  • Human Synergistics (LSI/GSI; LI; OCI/OEI) (Melb.)

  • Quantum Thinking

  • DiSC Accredited (Integro Learning, Melb.)

  • 360 Feedback Accreditation (SHL)

  • Conflict Resolution trainer (Melb)

  • Karate Instructor (4th Dan) (Okinawa, Japan).   


  • Outside of his work, his hobbies include karate (35 years learning and instructing), mythology, yoga and surfing.

  • Also of late, becoming a struggling ukulele player.




Julie is a highly skilled and experienced human change agent providing individual coaching and group facilitation to clients from a diverse range of industry sectors. With 27 years of solid experience, both nationally and internationally, Julie is recognised as a specialist in leadership development, helping leaders to improve personal performance and increase organisational results.


Julie supports leaders to be authentic and draw on their innate knowledge to develop a strong sense of self.  Leaders become more self aware, confident and effective contributors to their teams and their organisations.  She facilitates the conscious connection between intellectual ability and emotional intelligence, which enables leaders to operate at peak performance even under pressure. They become more self regulating and resilient and able to sustain key relationships.  In an increasingly complex, uncertain and challenging business world, this resilience is a critical skill for effective leaders.


Leadership Development:  Design and facilitation of a range of leadership programs to suite audiences from the Executive to Front Line Leaders.  Extensive experience with the internal capabilities and frameworks which support conscious leadership at all levels. 


Executive Coaching:  A member of Executive Coaching Panels in two publicly listed companies as well as working with numerous business to provide coaching from CEO to front line leaders.  Julie’s coaching focus is to support leaders to examine and develop their leadership capabilities.  She places a focus on building resilience and flexibility to gain confidence in navigating the transformations required in todays business world.


Team Alignment:  Developing and facilitating team sessions to explore the dynamics of teams and inter-relationships between stakeholders and to build strategy and enhance performance.


Conflict Resolution:  18 years as Senior facilitator with the Conflict Resolution Network providing both in house and public programs on conflict resolution skills, grievance handling and mediation.  E-learning facilitator with the Conflict Resolution Network on-line program.


  • Financial Services and Banking

  • Insurance

  • Telecommunications

  • Media 

  • Professional Services 

  • Manufacturing 

  • Community Sector 

  • State and Local Government


  • Diploma of Somatic Psychotherapy

  • Diploma of Relationship Oriented Psychotherapy

  • Clinical member of PACFA. (Psychotherapy and   Counselling Federation of Australia)

  • The Leadership Circle,

  • Human Synergistics LSI & GSI

  • DiSC Model. 

  • Institute of Executive Coaching (Level 1)

  • Mastermind NLP training

  • Learning to Learn


  • Supporting reconciliation in Australia

  • Dynamics of human behaviour

  • Continual learning

  • Yoga and meditation

  • Swimming, cooking and walking the dog in paradise




Felicity Waterford offers exceptional skills and experience in group facilitation, large audience presentations and one-on-one coaching across leadership, team and communication disciplines.


Felicity develops people's skills in dealing with the tough issues in a safe environment. Combining candour and authenticity underpin Felicity's passion for exploring supportive mindsets and allows her to cut straight to the heart of issues around motivation, conflict and communication.


Her experience in a wide range of industries translates to the ability to speak to audiences of equally varied backgrounds. She brings 14 years of global experience in design and facilitation of personal mastery programs that are highly motivational and experiential.



Felicity specialises in the areas of executive coaching, leadership development and team building.



Felicity has worked as a project consultant and facilitator in both the public and private sectors including McKinsey, Westpac, CEW, WSU, NAB, The Hunger Project, Heads Over Heels, NSW Health Services and The Smith Family.


Personal Effectiveness - a Teaching and Learning Resource

Toolkit For Trainers - a facilitation manual (Australian National Training Authority)


  • Master of Applied Science (Soc Ec), UWS, NSW

  • Bachelor of Business (Mktg), UWS, NSW

  • McKinsey/ GBA Facilitator Training

  • Quantum Thinking (US)

  • Teacher Effectiveness Training

  • Can I Help? Stages I, II and III Counselling

  • Demartini Training: personal breakthrough

  • Compassion Training: Stanford University

  • Corporate Transformation Tools, Barrett & Ass.

  • Gita Bellin & Associates/McKinsey – Accredited Lead Facilitator

  • DiSC – Accredited Facilitator 

  • Team Management Systems (TMS)

  • Accelerated Learning Practitioner – 1 year extensive program

  • The Leadership Circle

  • Myers-Briggs Type Indicator (MBTI) Accredited Facilitator




Jo is a Facilitator, Coach, Designer and Mentor with a proven track record in supporting leaders to harness potential, increase performance and effectively develop high performing teams.


Her areas of specialty include:

  • Skill and capability development – working on developing a toolkit of leadership skills such as powerful communication and relationship building that foster trust, transparency and clear intention.

  • Transforming leadership mindset/brand/philosophy – focusing on leaders finding their authenticity and developing meaning and purpose, personal brand and confidence.

  • Women in Leadership – developing the confidence, courage and clarity to successfully lead at all levels.


Jo has over 20 years’ experience in middle to senior management roles within the manufacturing, construction and telecommunications industries with extensive practical experience in the day to day challenges of leadership. Her business experience encompasses varied roles including operations, billing, channel partner support, finance & accounting, logistics, business development, sales, HR and learning & development.


As a facilitator, Jo designs and leads programs that focus on building authentic leadership capabilities and has recently delivered programs for Roads and Maritime Services, BlackBerry and Avant Insurance Limited and Women in Business programs for IBM and HSBC.  Jo also facilitates high performance team off sites designed around developing clear and unique vision, purpose, and values clarity and application. Jo also designs and facilitates manager as coach programs for developing internal coaching capabilities.


  • Financial services

  • Infrastructure

  • Consumer electronics

  • Education

  • Medicine

  • Law

  • Insurance

  • Publishing

  • Government agencies



  • Master of Education where she graduated with the Dean’s Medal for the research and application of Authentic Leadership practices

  • Master of Applied Science with a major in Critical Perspectives of Psychological Practice

  • Graduate Diploma of Psychotherapy

  • Over 4000 hours of individual and group coaching experience and over 2500 hours of leadership facilitation. 

  • Lifetime accredited Lifestyles Inventory (LSI) and VIA Pro facilitator.




Donna has over 20 years international experience as a program designer, facilitator, trainer and coach in the area of behavioural change, individual and team transformation, and organisational culture change.


Her passion is to inspire individual, team and organisational change through facilitating people to go beyond the limitations of what they thought was possible, both within themselves and within their team and organisation. This has led Donna to work in over 20 countries throughout Asia-Pacific, UK, Europe, Middle East and Africa, as well as in many industry sectors. The variety and scope of her work has made her aware of, and sensitive to, the unique challenges that exist within different organisations and countries.


Donna is often invited onto training projects due to her flexibility and adaptability as a trainer; from half-day intensives with teams and graduates through to four day in-depth Leadership programs with CEOs and senior managers. Her style of training is engaging, yet straight to the point. She focuses on how to put what she teaches into action and makes much use of story-telling, humour and experiential activities in her work.


Leadership Development: Design, facilitation and project management of international project for global banking institution for over 3 years, while running a team of trainers and coordinators to achieve an outstanding Leader to Leader 4 day Leadership communication program in over 12 countries.


Team Alignment and Accountability training: Donna has recently worked with major companies such as Harley Davidson, Macquarie Bank and BMW in the areas of accountability and communication across teams, departments and divisions to increase productivity and cohesion. These projects where designed, piloted and rolled-out across national and international teams with incredible results.


Executive Coaching: Facilitation for senior leaders, top teams and management to enable permanent behavioural change through mindset mastery, emotional intelligence and self-awareness.


Culture and Change Management:  Research, design and delivery of large culture change strategies and interventions to enable permanent culture change and large-scale mergers. This includes implementation and planning to align culture and change strategies. Led a team on a large culture change project for Westpac Banking Executives; responsible for research, design, implementation, coaching and reporting.


  • Banking and Financial Services



  • Certified Executive Coach – IECL Level 1

  • Certified Executive Coach  - IECL Level 2

  • Bachelor of Arts (Major) – Psychology, Spanish (Minor)

  • Bachelor of Commerce (Major) – Management


  • Exercise, Meditation, Travel and understanding human behavioural dynamics

  • Volunteer for Refugee and Asylum Seeker organisation

  • Georgia lives in Sydney with her husband and daughter


Project Manager


Kate Bartlett brings over ten years experience as a Project Manager of leadership and cultural development programs. She has a keen eye for detail and a strong commitment to delivering projects that meet their objectives in a timely and cost-effective manner.

Kate has worked on projects with private and public sector clients in Australia, Europe, the United States and South Africa. She has broad industry experience across finance, resources, health, government and not-for-profit.



As a Program Manager for the Mindset and Capabilities Practice at McKinsey & Company, Kate’s role involved the end-to-end project management of culture change programs for McKinsey clients both locally and globally. These roll-outs were facilitated by a large global network of external facilitators.

Project managed a cultural change initiative delivered nationally over 8 months to 350 employees of a large insurance company. Managed all aspects of the program design and delivery, participant communications, program evaluation and co-ordination of facilitator team.

Project managed a 10 month Executive Development Program for senior managers in the NSW State Government sponsored by the NSW Department of Premier and Cabinet. Responsibilities included the project management of the design and delivery of all program elements (mentoring, coaching, workshops, and scheduling senior guest speakers), client liaison, participant communication and program evaluation.


  • Complex project management of leadership programs and assessment tools

  • Professional relationship management

  • Coordination and management of large, multi-location project teams

  • Project management of diagnostic tools – LSI, TLC and DiSC

  • Broad experience working across industries



  • Consultant in the People & Development Practice at The Nous Group

  • Program Manager at McKinsey & Company in their global Mindsets and Capabilities Practice.